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群众之事无“闲事”

2017-10-25 08:49  来源:客家新闻网

群众之事无“闲事”

□谢齐亮

  近日,一位乡干部向笔者抱怨,“不知是哪个多管闲事的,把我的手机号码告诉了来办事的人,弄得我午休的时间都没有了?!?/p>

  一句不起眼的话,却暴露了一些党员干部的不良心态:把群众之事看成“闲事”。在对待前来办事群众的问题上,有的党员干部为民服务意识不强,不想管;有的责任担当意识不强,不敢管,怕惹麻烦;有的业务知识学习不够,管不了,躲得远远。久而久之,就把群众之事看成了“闲事”。

  “恪守为民之责,力行为民之举”。党员干部要牢固树立为民服务的宗旨意识,对待群众要倾注感情、满怀热情、付出真情。要多体察民情、了解民意,为群众诚心诚意办实事,尽心尽力解难题,把群众的事当成自己的事来办。服务群众时要热情主动上前答疑解惑,能办理的立即办理,不能办理的先将问题登记并做好解释,要主动公开联系方式,让群众少跑路,提高办事效率。

  群众之事没有“闲事”。为前来办事的群众搬一张凳子、倒一杯热茶、解释一下政策、抄写一个号码……这些对党员干部来说是举手之劳的小事,而对群众来说却是一份温暖、一份亲切、一份贴心贴肺的服务。群众之事无“闲事”,党员干部要多管管。

编辑:刘秋妤

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